Our Terms & Conditions
Welcome to AGAM’s online store. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before placing any order. If you do not agree, you may not use this website or purchase our products.
1. About AGAM
AGAM is a South Africa-based business specialising in gas appliances and services. All products are sold and managed through our official website www.agam.co.za.
Our registered business details and contact information can be found on the Contact page.
2. Acceptance of Terms
By visiting the AGAM website, creating an account, or placing an order, you confirm that you have read, understood, and accepted these Terms and Conditions.
AGAM reserves the right to update or modify these terms at any time without prior notice. The latest version will always appear on this page.
3. Use of the Website
You agree to use this website only for lawful purposes. You may not:
- Interfere with the operation of the website or its servers
- Attempt to gain unauthorised access to any part of the system
- Use the website to transmit harmful or fraudulent material
AGAM reserves the right to restrict or terminate access to any user who violates these terms.
4. Products and Availability
All products listed on the website are subject to availability. While we aim to keep stock levels accurate, some products may sell out before your order is confirmed.
If a product becomes unavailable after you place an order, we will notify you promptly and offer a refund or alternative item.
Product descriptions, images, and prices are provided in good faith. Minor variations in colour or packaging may occur.
5. Pricing and Payment
All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise.
Payments are processed securely through trusted third-party payment gateways such as PayFast, PayGate, Yoco, or Stripe.
Orders will be processed only after full payment has been received. AGAM does not store any payment card information on its servers.
Product descriptions, images, and prices are provided in good faith. Minor variations in colour or packaging may occur.
6. Shipping and Delivery
Shipping policies, costs, and delivery times are detailed in our Shipping & Returns Policy. Once an order is shipped, responsibility for delivery passes to the courier service. AGAM cannot be held liable for delays caused by external carriers or incorrect delivery information provided by the customer.
7. Returns and Refunds
Our Returns Policy outlines the conditions under which products can be returned or refunded.
Please review that section carefully before making a purchase.
8. Limitation of Liability
AGAM makes every effort to ensure that information on this website is accurate. However, we cannot guarantee that the website will be free from errors or interruptions. To the fullest extent permitted by law, AGAM will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Intellectual Property
All website content, including text, images, logos, and graphics, is the property of AGAM or its licensors and is protected by copyright and trademark law.
You may not copy, reproduce, or use any content from this site without written permission from AGAM.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy, which complies with South Africa’s Protection of Personal Information Act (POPIA).
11. Third-Party Links
Our website may contain links to other websites. These are provided for your convenience only. AGAM is not responsible for the content or practices of any linked sites.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website will be subject to the jurisdiction of South African courts.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
AGAM Customer Support
Email: info@agam.co.za
Website: www.agam.co.za